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Components Of A Competent Trainer

Understanding adult learning theories, basic concepts of psychology, and fundamental human motivation can provide a huge advantage to engage the audience on a deeper level

Photo by javier trueba on Unsplash

Once a trainer understands that he or she is responsible to show the participants the how-to  to overcome their competency gap, the trainer would also be able to understand that they must  be the role model of what they preach. The enabler to achieve this lies in the ability of the trainer to: 

1. Understand the audience, 
2. Create content, and 
3. Deliver the training. 

Although one can still make an honest living out of being a trainer that only delivers training,  the one that can do all three (3) would naturally have an added advantage. 

Understanding the Audience 

In the book “The 7 Habits of Highly Effective People”, author Stephen R. Covey mentions to.  “Seek first to understand, then to be understood.” This is also true when it comes to training. 

A good trainer, like any good person, would apply empathy to understand another’s situation  and perspective before attempting to lead them to see things from a different angle or  persuading them to try new approaches to achieve a targeted level of performance. 

For trainers specifically, understanding adult learning theories, basic concepts of psychology,  and fundamental human motivation can provide a huge advantage to engage the audience on  a deeper level.

Content Creation 

Crafting an explanation about something can often be overlooked or taken for granted. Just  like trying to teach running to an abled person who can already walk – seems easy until you  realise that there are more to running than just “walk faster”. There are many elements like  running form, techniques, muscle flexibility and stamina building that needs proper planning  of content, sequence, and strategies to impart. 

A good trainer who empathises with the leaner would know that the content of training needs  to be planned, packed, and presented in a manner that is easily received and digested to ensure  the learning process occurs. Trainers should be able to realise that they must create the content  with the appropriate depth and breadth to fit the targeted training objectives, the audience,  the time available, and the choice of platform.  

Training Delivery 

Plenty of trainers still put a high amount of emphasis on delivery. Public speaking and  presentation skills are often considered as the critical success factors to training delivery.  Although not entirely wrong, but training delivery should not be given such a narrow definition. 

Yes, being word savvy, having stage presence and injecting theatrical elements are always a  bonus, but it should not be the only “go to topics” when talking about training skills. Training  skills encompasses the ability to encourage participation and invite involvement of the  audience in their own learning process. The strategic element of selecting the right approach,  the right teaching style, and the right decision in determining a training’s session flow, pace  and structure should be given more attention to instead of theatrics. 

Here are just some of the examples of what a trainer needs to be able to do / have to ensure  his or her training session is effective. 

+ Utilizing Training Aids 
+ Identify Learning Needs 
+ Observation skills 
+ Create Presence (Grooming & Body Language) 
+ Organizing 
+ Reporting 
+ Goal Setting (setting learning outcomes) 
+ Plan, Conduct & Debrief Learning Activities 
+ Analysing 
+ Prepare Presentation Slides 
+ Writing (outline, training materials, reports, etc.) 
+ Storytelling skills 
+ Language Proficiency 
+ Subject Matter Expert 
+ Voice Control (annunciation, intonation, pace, etc.) 
+ Questioning skills 
+ Engaging / Connecting with People 
+ Creating Conversation

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Written By

Ahmad Fauzan Othman is the Lead Trainer for HRDF Train-the-Trainer certification course and has trained various level of employees from the private and public sector. Fauzan has been actively sharing content online since 2015 and has conducted numerous webinars which have had viewers from across the globe including Poland, India and South-East Asia. Follow him on LinkedIn.

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